We're Here to Help! 💙
Email: hello@shopmaddi.com | Instagram: @maddi_co
Got Any Questions?
Our Office
290 Santolan Road Corner 5th West Crame District 2, 1500 San Juan City, Metro Manila, Philippines
Mon - Fri, 9:00am - 6:00pm
FAQs
How do I place an order?
Shopping with us is easy! Simply browse our collection, select your desired items and sizes, and add them to your cart. When you're ready to checkout, click the shopping cart icon, review your items, and proceed to checkout. You'll be prompted to enter your shipping information and payment details. Once your order is confirmed, you'll receive an email confirmation with your order number and details.
Where do you ship to?
We ship worldwide! For local (PH) orders, we use J&T Express, and for international orders, we use FedEx.
What happens if my package is lost or stolen?
We want to make sure you receive your order! If your tracking shows the package was delivered but you didn't receive it, please check with neighbors and your building's front desk first. If you still can't locate your package, contact us within 7 days of the delivery date at hello@shopmaddi.com. We'll work with the carrier to investigate and find a solution, which may include filing a claim or sending a replacement.





